Shipping Info
New Lower Shipping Rates!
Our heroic shippers take care and pride in packing your orders so they arrive in the best possible condition.
Please Note: all quoted order values are before taxes and shipping.
Shipping options appear at the final step of Checkout. You have three options:
1. Pick up your order at our store in Guelph, Ontario
2. Choose Local Delivery ($8.00 - Guelph only)
or
3. Choose Regular Shipping (Canada Wide). Standard shipping rates are determined by your location and the value of your order.
The Standard Shipping rates quoted below do not apply in the following circumstances:
-If you are ordering from an area outside our shipping zones
-Your order contains bulky/ heavy items (such as easels, large panels, presses etc.)
-The combined weight and dimensions of your order makes it oversized
-The delivery address is considered a remote location
* FREE SHIPPING: In the shipping rate table below, there is a free shipping option if your order is $175 + and can be safely packed to fit within our guidelines for compact parcels for your area. If your order qualifies, we will refund the shipping fee once the order is complete.
If your order exceeds our Standard Shipping allowances, we will provide a custom shipping quote, calculated as follows:
(actual shipping cost) - (Standard Shipping rate) = amount owing, before tax.
-In the event that the shipping address you provide to us is inaccurate or incomplete, your parcel may be returned to us and additional fees will apply.
-Occasionally carriers will leave a pick-up note for parcels that cannot (at their discretion) be left at your address. It is your responsibility to retrieve these shipments. Any shipments that arrive at the requested destination that are refused or unclaimed from the designated pick-up location, will be returned to us and extra shipping fees will apply.
Shipments to destinations outside of Canada may incur additional fees such as duties and taxes. We are not able to predict what these charges, if any, might be, and any additional charges are the responsibility of the receiver.
For a shipping quote, please call the store at 519-767-1317, toll-free at 1-800-560-1970, or include your request for custom shipping in the special instructions of your order.
- Central Canada -
(ON, MB, QC)
Purchase Total | Shipping Rate |
Pick Up In Store $0.00 and up |
Free |
Standard Shipping $0.00 - $74.99 |
$15.00 |
Standard Shipping $75.00 - $174.99 |
$14.00 |
Standard Shipping $175.00 and up ** FREE SHIPPING if parcel does not exceed 10" x 13" x 4" and 6lbs. |
$13.00** |
- Eastern Canada -
(NB, NS, PEI, NL)
Purchase Total | Shipping Rate |
Standard Shipping $0.00 - $74.99 |
$22.00 |
Standard Shipping $75.00 – $174.99 |
$21.00 |
Standard Shipping $175.00 and up **FREE SHIPPING if parcel does not exceed 9" x 12" x 3" and 5lbs |
$20.00** |
- Western Canada -
(SK, AB, BC)
Purchase Total | Shipping Rate |
Standard Shipping $0.00 – $74.99 |
$22.00 |
Standard Shipping $74.99 – $174.99 |
$21.00 |
Standard Shipping $175.00 and up **FREE SHIPPING if parcel does not exceed 9" x 12" x 3" and 5lbs |
$20.00** |
Flat Paper Shipping:
It is our practice to carefully roll paper for safer shipping. If you would prefer to have your paper shipped flat, please include a Note on your order indicating that, and/or contact the store.
Flat-packing of paper orders will incur a minimum $10.00 additional handling fee to account for extra labour and material in packing. Larger sheets or quantities of paper may incur higher handling fees. There may also be ‘oversize’ fees charged by the courier, in addition to our regular shipping charges and the extra handling.